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Desktop Support Engineer

ConfidentialPanjim / Panaji

21 days ago

Job description

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.

Co-ordination with engineers and user.

Providing desk side support for local users and remote assistance for users.

Monitor, track, and respond to customer satisfaction survey responses.

Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.

Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)

OS Troubleshooting, Outlook Troubleshooting and Configuration

Should have good communication and technical knowledge.

Skills Required

Os Installation, Desktop Support, Desktop Troubleshooting, Windows Installation

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Desktop Support Engineer • Panjim / Panaji

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