Communication Skills Facilitator

Key Responsibilities :

• Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees for American English
• Assess trainees’ current communication and accent levels to design customized training plans.
• Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage.
• Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication.
• Create and maintain training content, exercises, and audio / visual materials for continuous learning.

Role- Contractual (6 Months)

Work Mode- WFO(Hybrid)

Required Skills & Qualifications :

Preferred Qualifications :