Operations Executive

Company Description

Travel Door Georgia, established in Tbilisi in March 2017, provides travel services throughout Georgia, Armenia, and Azerbaijan. We combine energy and enthusiasm with a high-quality service strategy that features experienced teammates, advanced systems, and innovations. Our diverse tour packages are customized to meet each client’s needs, ensuring affordability and professional service. Join us to discover unique places in Georgia and immerse yourself in its culture, traditions, and rich history.

Role Description

This is a full-time on-site role for an Operations Executive located in Mumbai, India . The Operations Executive will be responsible for managing day-to-day sales operations, providing excellent customer service, and handling communication with clients. This role also involves analyzing sales data, developing sales strategies, and ensuring smooth operations within the sales department.

Qualifications

• Operations skills
• Customer Service and Communication skills
• Strong Analytical skills
• Excellent problem-solving abilities
• Proficiency in English; additional languages are a plus
• Experience in the travel industry is MUST!
• Bachelor's degree in Tourism, or related field
• Key Advantage : Experience in CIS countries is a plus
• Tour Coordination : Managing daily operations for FIT, group, and MICE tours.
• Supplier Coordination : Communicating with hotels, drivers, guides, and transport companies.
• Itinerary Management : Reviewing and confirming tour details, timings, and inclusions.
• Crisis Handling : Solving last-minute changes, delays, or service issues quickly.
• Document Preparation : Issuing vouchers, confirmations, invoices, and travel documents.

Vacancies : 03 staff members

Experience Required : 2-3 years

Send us your resume at hr@traveldoor.ge , with email subject line : Operations Executive / Mumbai, India