Global Head of Employee Engagement & Internal Communications (EIC) – Global Growth Office

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Director, Employee experience and Internal Communications is a leadership role required to manage the strategic development and execution of Engagement and Internal Communications initiatives that enhance employee engagement, satisfaction, and well-being, ensuring clear, consistent and effective leadership and employee communications across the organization.

This leadership role strives towards fostering a collaborative and innovative team culture focused on operational excellence.

Key responsibilities :

• Supports the assessment of current employee and leadership engagement and craft strategies and initiatives that will maintain and increase engagement, satisfaction, Employer Advocacy, client service excellence and ultimately sustainable business performance and growth.
• Develops an integrated Internal Communications plan aligned to the function and organization's strategic priorities and for all relevant audiences / stakeholders.
• Guides leaders and / or other internal stakeholders regarding strategic employee engagement, tactical and change communications best practice.
• Leads and / or implements employee and leadership-facing campaigns and champions employee and leader perspectives in the execution of those.
• Provides input into the overall approach to employee and leadership engagement and experience and maintains and / or develops tools, and solutions to measure effectiveness.
• Champions storytelling through the organizational network to ensure that organization strategy is brought to life, reinforcing the brand, purpose, vision, values and Employee Value Proposition, helping to position company as a great place to work.
• Provides input into and supports the communication of the strategic HR / People-related initiatives and process such as onboarding, learning and development, tools and platforms.
• Supports the listening strategy with relevant communications related to the key listening moments (surveys and other) and contributing to the employee engagement and IC measurement strategy and framework.
• Collaborates with peers in HR related areas and in the business on intersecting initiatives.
• Promotes and supports initiatives related to company Recognition Schemes.
• Leads, inspires, coaches and motivates direct report / s, helping them to achieve their career ambitions
• Maintains the leadership and employee engagement and annual internal communications plan.
• Manages the global scheduling and planning process to align activities and strategic messages across audiences.
• Drafts, edits and produces relevant and engaging messages, talking points, communications and content consistent with the global narrative and brand
• Utilizes company's mix of channels (including digital and social, internally and externally) along with live interactions to reach and engage targeted internal audiences, identifying and implementing new approaches, technologies and innovations as required.
• Uses metrics and insights generated to drive improvement in communication and engagement.
• Champions and delivers global engagement and communication initiatives within business area(s) supported
• Manages resources, agencies, creative briefs and budgets

To thrive in this role, you need to have :

Academic qualifications and certifications :

Required experience :

Workplace type : Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Skills Required

Data Analysis, behavioral science, Change Management