#Buisness Analyst #Insurance domain #ingenium #BRD #FSD #policy serving #LOMA, III, or other Insurance-related certifications #claim management
Mandatory : Ingenium (2 years) BA .
Role Overview
We are seeking a seasoned Business Analyst with deep expertise in the Ingenium Policy Administration System having strong background in Life Insurance processes. Should have worked in Production Support team / Enhancement team. The ideal candidate will act as a bridge between business users and technical teams, driving enhancements and ensuring seamless implementation of insurance workflows.
Key Responsibilities
- Perform gap analysis, feasibility studies, and prepare Functional Requirement Documents (FRDs)
- Liaison with Business users and internal development team to understand requirements and translate into technical / design documents.
- Identify, develop and execute continuous improvement opportunities
- Strong problem solving & technical skills with decision making for providing effective solutions to the customers.
- First level analysis and provide workaround for defect resolution.
- Review delivered solutions for quality and accuracy
- Develops detailed implementation project plan in conjunction with other team members
- Perform Sanity testing for key projects and critical enhancements
- Provides input on Insurance processes, procedures and new approaches
- Audit Team Process and Procedure documents
- Apply Industry best Business analyst practices
- Responsible for guiding other IT application teams due to changes in the Core and work flow applications.
- Support end users during the acceptance process and responsible for migration activities.
- Responsible for new product setup and launch.
- System gap analysis and preparation of gap sheets based on product specification.
- Handling rate setup and commission setup for products
- Preparing excellent quality BRD, FSD and CR post business requirement analysis.
- Expert in reporting and tracking of bugs using Jira / Mantis.
- Configure and enhance ingenium product setup based on business needs
- Conducting walkthrough with development and QA teams
- Support UAT and ensure smooth production migration
- Liaise with cross-functional teams including Underwriting, Claims, Policy Servicing, and Actuarial
Required Skills
Skill Area Details
Domain Expertise Life Insurance, Policy Administration, Claims, Underwriting
Technical Tools Ingenium (front-end & back-end), SQL, JIRA
Documentation FRD, BRD, Use Cases, Test Scenarios
Communication Strong stakeholder management and presentation skills
Methodologies Agile / Scrum preferred
Certifications (Optional) LOMA, III, or other Insurance-related certifications
Qualifications
Bachelor&aposs degree in Engineering, Computer Science, or related field8+ years of experience in Insurance domain with at least 5 years hands on experience in Ingenium applicationProven track record of working in client-facing rolesStakeholders You&aposll Work With
Business Users (New Business, Claims, Underwriting)PMO and Audit TeamsIT Development and QA Teams
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Skills Required
Brd, Use Cases, Frd, Test Scenarios, Jira, Ingenium, Sql