Strategic Operations Manager

Position Title : Manager, Office of the COO

Location : Mumbai

Reporting To : Chief Operating Officer (COO)

Position Overview

The Manager – Office of the COO will play a pivotal role in supporting the Chief Operating Officer in the strategic and operational management of the University. This role goes beyond traditional administrative support and requires a candidate who can combine strong analytical and organizational skills with the ability to manage complex data, create business intelligence dashboards, and drive operational efficiency across multiple verticals.

Key Responsibilities

1. Strategic and Operational Support

• Work closely with the COO to monitor progress on key institutional initiatives and operational goals.
• Support in planning, coordination, and follow-up on strategic projects across departments such as administration, operations, finance, and infrastructure.
• Prepare presentations, reports, and updates for internal and external stakeholders.
• Conduct research and provide analytical inputs to support decision-making by the COO.

2. Data Management and Analysis

3. Coordination and Communication

4. Administrative and Logistical Support

5. Continuous Improvement

Qualifications and Experience

Key Competencies

Confidentiality : Strong sense of professionalism and discretion in handling sensitive information.