CRM and CPQ Implementation Specialist

Senior Consultant – Salesforce O2C Expert

Key Responsibilities :

• Lead the design and implementation of Salesforce solutions supporting the O2C process, with a focus on quoting, pricing, contract lifecycle management, and order processing.
• Configure and optimize Sales Cloud and Salesforce CPQ to enable accurate, scalable, and compliant quoting and pricing strategies.
• Collaborate with Sales, Finance, and IT teams to gather and translate business requirements into functional Salesforce configurations.
• Ensure seamless integration between Salesforce and SAP systems (e.G., SAP MDG, S / 4HANA), enabling consistent data flow across quoting, contracting, and billing.
• Support contract lifecycle management (CLM) within Salesforce, including template creation, approval workflows, and digital signatures.
• Conduct blueprint and design workshops to define and challenge requirements along the lead-to-cash value chain, promoting simplification and standardization.
• Ensure platform governance, data integrity, and compliance, especially for pricing rules, discount structures, and contractual terms.
• Contribute to data migration and synchronization efforts between Salesforce and SAP platforms.
• Stay current with Salesforce platform updates, especially those related to CPQ, CLM, and Revenue Cloud, and assess their impact on existing processes.

Required Skills & Experience