Service Delivery Specialist

Job description :

Experience : 10+ years

• Delivery Location : Off-site, remote work allowed (100% remote).
• Resource Request : 1 Service Delivery Specialist (Mid-level).

Company Description

Our business idea is fashion & quality at the best price in a sustainable way. To be on top of our game, we are now looking for a Service Delivery Specialist who will be an integral part connected to all our internal product teams to help improve and develop our operations.

We are in the Application Operations area under Application Support & Support services and part of Global Tech Services. At the heart of our mission, we strive to empower our stakeholders by delivering steadfast, scalable, and cost-efficient services. Our relentless commitment is to continually enhance quality and availability, ensuring an unparalleled experience in providing application support services.

To realize this vision, we are looking for a Service Delivery Specialist who is excited to be part of this evolution. You'll work alongside strategic leaders and operational experts, helping to build and scale Digital Workplace operations (DWP) with the right processes, tools, and mindset. If you're passionate about transforming frameworks into business value, and you thrive in a role that blends governance with innovation, we want to hear from you.

Responsibilities :

Key Requirements :

Nice to have :

Skills Required

Servicenow, Knowledge Management, Change Management, Business Continuity Planning, Risk Management, Service Management, Incident Management, Sharepoint, Problem Management