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New Accounts Analyst

New Accounts Analyst

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

Job description

We at GNA are responsible for processing new account applications in line with anti-money laundering regulations using a variety of strategies, tools, and systems. This is a blended process (Inbound and Outbound) and tasks include a mix of front office and back-office. We are the first in the customer first.

How will you make an impact in this role

  • Timely And Error Free Processing of Card Applications.
  • Provide excellent service to UK card applicants / Card Members
  • Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile, adhering to outlined Procedures.
  • Ability to connect with customer s and willingness to go beyond the call of duty.
  • Ability to Demonstrate exceptional customer service etiquettes.
  • Understand the bank environment and confidentiality of customer data.
  • Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified and Addressed.
  • Acts as a brand ambassador for the company
  • Support All Other Day-To-Day New A / C Processes and All New Initiatives
  • Flexible work hours including nights, weekends, and holidays

Minimum Qualifications

  • Fluent in English Oral and Written
  • Should be minimum a Graduate in any field
  • Proven ability to craft and implement effective communications plans serving a broad audience
  • Effective understanding of employee communications best practice
  • Navigate multiple systems and digital tools to service our customers
  • Minimum 1Year of Experience In relevant field having customer service background
  • Preferred Qualifications

  • Excellent Communication skills
  • Good Analytical Skills with Eye for Details.
  • Good Interpersonal Skills.
  • Basic Computer skills mandatory
  • Experience in UK AML regulations
  • Skills Required

    Accounting, Analytic Skill, Communication

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