IT Expert For Communication & Collaboration Services

Your Tasks

• Manage and maintain global communication and collaboration platforms such as Microsoft Teams, Exchange, or SAP Workzone
• Ensure smooth operation of email & telecommunication systems, instant messaging, and video conferencing tools
• Monitor system performance and implement necessary updates and patches according to ITIL standards
• Document features and changes for administrators and end users via FAQ pages and manuals
• Support end-users in effective use of communication and collaboration tools
• Align with other IT teams to integrate communication tools with other systems
• Collaborate as part of a global IT Communication & Collaboration service team

Your Qualifications

Skills Required

Microsoft Office, microsoft certified, Servicenow