Description :
1. Forecast Accuracy (FA)
Formula : |(Forecast Actual) / Actual| 100
Purpose : Measures how accurately demand is predicted.
Target : 85% accuracy (depends on product category).
2. Forecast Bias
Formula : (Forecast Actual)
Purpose : Identifies consistent over-forecasting or under-forecasting trends.
Target : Close to zero (balanced forecast).
3. Inventory Turnover
Formula : Cost of Goods Sold / Average Inventory
Purpose : Measures how efficiently inventory is managed.
Target : Higher turnover indicates better inventory management.
4. Customer Service Level (CSL)
Formula : (Orders Fulfilled / Orders Received) 100
Purpose : Measures product availability against customer demand.
Target : 95%.
5. Stock-Out Rate
Formula : (Stock-Out Incidents / Total Demand) 100
Purpose : Tracks lost sales opportunities due to lack of stock.
6. Slow-Moving and Obsolete (SLOB) Inventory %
Purpose : Tracks the proportion of non-moving or expired stock.
7. Demand Plan Adherence
Purpose : Evaluates how closely execution (production / supply) follows the demand plan.
8. Forecast Value Add (FVA)
Purpose : Measures the effectiveness of forecast adjustments vs. statistical baseline.
Demand Planner Job Description (JD) :
Position Title : Assistant Demand Planning Manager / Demand Planning and S&OP Leader
Department : Supply Chain / Planning
Key Responsibilities :
- Develop and maintain the monthly demand forecast by product, customer, and region.
- Analyze historical sales trends, seasonality, and market intelligence to improve forecast accuracy.
- Conduct S&OP (Sales & Operations Planning) meetings with sales, marketing, and production teams.
- Monitor forecast accuracy and bias, and take corrective actions.
- Collaborate with the supply planning team to align production and inventory with demand.
- Manage and report KPI dashboards (forecast accuracy, service level, inventory days).
- Support new product introductions with demand assumptions and rollout planning.
- Identify risks and opportunities in the demand plan and recommend mitigation strategies.
- Conduct S&OP (Sales & Operations Planning) meetings with sales, marketing, and production teams.
- Monitor forecast accuracy and bias, and take corrective actions.
- Collaborate with the supply planning team to align production and inventory with demand.
- Manage and report KPI dashboards (forecast accuracy, service level, inventory days).
- Support new product introductions with demand assumptions and rollout planning.
- Identify risks and opportunities in the demand plan and recommend mitigation strategies.
- Ensure data integrity in the planning system (SAP, O9, APO, or Excel-based models).
Required Skills and Qualifications :
Bachelors degree in Supply Chain, Business, or Industrial Engineering.3-5 years of experience in demand planning or forecasting.Strong analytical and Excel / ERP system skills.Good communication and cross-functional coordination abilities.Knowledge of S&OP processes and statistical forecasting methods is an advantage.(ref : iimjobs.com)