RCM Business Analyst

Role Overview

We are seeking a Business Analyst (RCM Operations Focus) to support process improvement and automation initiatives across RCM operations. This role involves analyzing workflows, identifying inefficiencies, and collaborating with product and AI teams to drive automation and measurable impact.

You'll work closely with operations, technology, and US-based process owners to understand pain points, define requirements, and monitor outcomes.

Key Responsibilities :

• Analyze end-to-end RCM workflows to identify bottlenecks and automation opportunities.
• Partner with product and AI teams to translate operational challenges into functional requirements.
• Conduct data-driven analysis on operational performance and process metrics.
• Document current and future state workflows, SOPs, and process improvements.
• Collaborate with US-based operations and client success teams to gather insights and feedback.
• Support rollout and adoption of automation features, and track their performance impact.
• Assist in training and communication for process or system enhancements.

Requirements :

Qualification :

Why Join Us :

Skills Required

Bi Tools, Sops, Excel, Sql