Vianam Healthtech - Credit Controller

Position is looking for a self-driven and competent Sr. Executive / Executive - Reconciliation & Recovery to facilitate our collection process and contact clients for the collection of outstanding payments. To be successful in this role, you must possess knowledge of the accounts receivables, collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments.

Key Drive collection activities and achieve targets while maintaining excellent customer service.

• Aggressively follow up with customer on-call / emails for overdue amounts to minimize debts and maintain loss experience to a minimum.
• Maintain a database of all the transactions with respect to payment collection account receivables.
• Assist in improving collection strategies to drive continuous improvement in the collections process.
• Research and resolve payment discrepancies.
• Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery.
• Verify clients and customers who appear to be potential defaulters.
• Visiting the Customers place for either payment or product pick up.

Skills we seek :

(ref : iimjobs.com)