Strategic Account Manager

Overview

Divami Design Labs is a leading design-led product engineering firm specializing in building impactful tech products through the seamless fusion of design, engineering, and AI capabilities. With a growing portfolio of strategic clients, we're seeking a dedicated professional to help us maximize the potential of our key accounts.

We're looking for a Strategic Account Manager (SAM) to manage and grow relationships with Divami's top-tier Independent Software Vendor (ISV) clients. The ideal candidate will excel in fostering trust, understanding client needs, and driving account growth through upselling, cross-selling, and consultative engagement. This role is pivotal in aligning Divami's services with client goals, delivering measurable value, and exceeding revenue targets.

Key Responsibilities

Account Growth & Client Relationship :

• Develop and execute strategic plans to grow ISV account revenues.
• Identify upsell and cross-sell opportunities that align with client goals. Collaborate with internal teams to deliver tailored solutions.
• Build long-term relationships with C-level and senior executives. Act as a trusted advisor, addressing client concerns and ensuring satisfaction.
• Conduct regular business reviews to align Divami's offerings with client priorities.

Strategic Planning :

Metrics and Reporting :

Requirements and Key skills

Why join Divami

At Divami, we are at the forefront of design-led product engineering, crafting products that don't just function but evoke emotions, deliver value, and drive business outcomes. As the Strategic Account Manager, you will play a pivotal role in shaping Divami's growth trajectory, influencing how we scale business.

If you want to be part of a forward-thinking team that values collaboration and excellence, then this role is for you !

Let's engineer tomorrow, together.

Skills Required

Software Development, It Services, enterprise account management , Crm