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HR OperationsRandstad India • Pune, Maharashtra, India
HR Operations

HR Operations

Randstad India • Pune, Maharashtra, India
23 days ago
Job description

Job Description

Job Title : Contract HR Operations Specialist

Location : Baner

Work Mode : Hybrid (3 days from office / 2 WFH)

Reporting To : Manager HRBP

Role Overview

We are seeking a skilled and experienced Contract HR Operations Specialist to support our GSC CoE HR team in managing core HR operations contract workforce administration and data-driven reporting. The ideal candidate will bring strong analytical capabilities process orientation and stakeholder management skills to ensure seamless HR service delivery and compliance.

Key Responsibilities

HR Operations & Employee Lifecycle Management

  • Manage HR operations including Operation Excellence onboarding offboarding employee data updates and documentation.
  • Ensure timely processing of employee records background verification and compliance with internal policies and statutory requirements.
  • Maintain and update HRIS data with accurate employee data.

Ticketing & Query Resolution

  • Monitor and manage the HR ticketing system to ensure timely resolution of employee queries.
  • Escalate unresolved issues to relevant stakeholders and track closure timelines.
  • Analyze ticket trends and recommend process improvements.
  • Contract Resource Management

  • Administer contract employee lifecycle including onboarding extension exit formalities and compliance tracking.
  • Coordinate with vendors and internal teams for contract renewals documentation and audit readiness.
  • Maintain a centralized tracker for contract resources and ensure alignment with workforce planning.
  • Data Analytics & HR Reporting

  • Collate analyze and interpret HR data to generate actionable insights.
  • Prepare dashboards and reports for HR metrics such as attrition headcount ticket resolution and contract workforce status.
  • Support HRBP team in data-driven decision-making and strategic planning.
  • Monthly MIS & Stakeholder Communication

  • Prepare and share monthly MIS reports with cross-functional teams including Finance and Facilities.
  • Ensure accuracy timeliness and relevance of data shared.
  • Collaborate with internal teams to align reporting formats and expectations.
  • Educational Qualification

    MBA in Human Resources from a recognized university or institution.

    Experience

  • Minimum 5 years of hands-on experience in HR operations preferably in a mid-to-large scale organization.
  • Proven experience in managing contract workforce and HR ticketing systems.
  • Exposure to HR analytics and MIS reporting is essential.
  • Skills & Competencies

  • Strong understanding of HR processes policies and compliance frameworks.
  • Proficiency in MS Excel HRIS platforms and data visualization tools (e.g. Power BI Tableau).
  • Excellent communication and interpersonal skills to manage internal and external stakeholders.
  • Ability to work independently prioritize tasks and meet deadlines.
  • High attention to detail and process orientation.
  • Preferred Attributes

  • Experience working in a fast-paced dynamic environment.
  • Ability to handle confidential information with integrity.
  • Collaborative mindset with a proactive approach to problem-solving.
  • Key Skills

    Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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