Controls - Electrical

Job Requirements

Roles and Responsibilities

• The candidate should be able to do Root cause Analysis for forced outages and Work closely with global project / commissioning / maintenance teams to understand & meet customer requirements on time. The candidate should be able to simulate requisite system conditions on lab test set-up for resolving technical issues. The successful individual in this position would have deep understanding of the EX2100e / LS2100e / MarkVIe Control systems as well as the the sub-systems interact with the control system to deliver optimum value to the customer. The position will also offer ample opportunities to directly interface with customers and commercial entities.
• Provide Technical leadership on customer issue resolution while meeting critical business metrics on quality, timeliness & productivity, driving communication across & interlacing with regional product services.
• Provide startup & commissioning support, responsive issue resolutions resourcefully pooling the right support across engineering while the commissioning / outage in progress, with occasional travel to customer sites as needed
• Proactively engage with stake holders to provide issue resolution, collaborate with the other cross-functional engineering teams to ensure successful & smooth outages.
• Drive the ER case resolutions, engage regional product support to drive customer experience, analyze & deep dive escaping defects for root causes, suggest & partner with CTHs for – NCR / RCAs for CST process improvements & simplification needed for efficient and low CoPQ executions
• Demonstrate strong GE Beliefs and customer centric culture every day

Work Experience

Required Qualifications

Desired Characteristics

Skills Required

Root Cause Analysis, Technical Leadership, issue resolution