MALABAR GOLD & DIAMONDS is seeking a highly motivated Assistant Manager - IAC Operations to oversee the daily operations of our indoor amusement centers (Playaza Entertainments). You will be responsible for ensuring smooth functioning, enhancing customer satisfaction, leading your team, and driving revenue growth. If you have a proven track record in managing entertainment venues and possess strong leadership and communication skills, you will play a crucial role in delivering exceptional experiences.
Roles and Responsibilities
- Manage daily operations of indoor amusement centers, ensuring smooth functioning and high customer satisfaction.
- Oversee team management , including hiring, training, and conducting performance evaluations.
- Develop and implement strategies to increase revenue growth through effective marketing campaigns and operational efficiencies.
- Ensure compliance with safety regulations and maintain high standards of cleanliness and organization throughout the facility.
- Foster strong relationships with customers, vendors, and stakeholders to drive business growth and enhance our brand reputation.
Desired Candidate Profile
Experience : 4-9 years in managing indoor amusement centers or similar industries (e.g., hospitality, retail operations with heavy footfall).Education : B.Com (Any Specialization) / B.Tech / B.E. (Any Specialization).Skills : Strong communication skills for effective leadership and relationship building.Skills : Excellent time management skills for prioritizing tasks efficiently and managing dynamic operations.Skills Required
Operations Management, Team Manager, Relationship Development, Time Management, Leadership, Communication Skills