Senior Service Delivery Manager

Senior Delivery Manager — Data & AI (Technical)

Location : Mumbai, India

Experience : 18+ years in IT Services, including 10+ years across Big Data, Cloud, and Analytics

Company : Smart Analytica https : / / smart-analytica.com

About Smart Analytica

Smart Analytica is a niche Data & AI company established in 2017. We specialize in modern data platforms at enterprise scale (single implementations up to ~30 PB) and have delivered successful projects across retail, finance, telecom, manufacturing, insurance, and capital markets. We lead large Big Data, Cloud, and Analytics programs with a super specialization in very large data platforms.

Role summary

Own end to end delivery of large, multi-stream Big Data, Cloud, and Analytics programs. Blend client engagement , technical delivery leadership , and data management expertise to meet scope, schedule, budget, and quality objectives.

What you’ll do

Client Engagement & Stakeholder Management

• Serve as primary delivery contact for large clients; translate business goals into delivery plans and measurable outcomes.
• Anticipate challenges, propose options, and align decisions with client expectations.
• Provide crisp, timely status, risk, and variance reporting to client and internal leadership.
• Manage revenue assurance and participate in account mining and growth.

Delivery Leadership

People leadership

Technical & Delivery Excellence

What you’ll bring

Core experience

Methods & tools

Education & certifications

Why this role

Best in Industry Compensation and Growth Prospects

High impact ownership across marquee, data intensive programs; opportunity to shape delivery practices and mentor a high performing team while partnering closely with enterprise clients.

How to Apply

Share your resume / CV to hiring@smart-analytica with a title “SDM-Mumbai” and a brief note highlighting two largescale data platform deliveries you led and the business outcomes achieved.