Technical Account Manager

Radware Advanced Services organization is looking for top–notch, energetic, effective, and willing to engage Technical Account Manager - to take a holistic responsibility on technical execution and success of Radware strategic customers.

Radware's technical account manager (TAM) is a proactive consultant that implements best practices, provides guidance, and optimizes networking and application resources.

The TAM reviews and validates custom application - design and provides guidance during planning and implementation to help minimize risks and maximize investment.

The TAM is a single point of contact that delivers fast resolutions with project and support planning, on-going communication, and trend reports.

The position location is in India. (EU Timezone)

Responsibilities :

• Weekly conference calls related to POCs & ongoing projects
• Project plan review and validation
• Monthly and quarterly reports
• Case history and trend analysis
• Sample test plan set-up
• Review end-user support plans
• Software update recommendations
• Recommendations for end-user environments
• Best practices and recommendations for ongoing proactive optimization
• Minimize deployment risk
• Optimize application performance and roll-out time
• Maximize investment in the application infrastructure
• At least 5 years industry relevant, Networking and Security integration / maintenance work experience
• Excellent knowledge and hands-on experience of networking equipment with AWS CDN.
• Security consulting experience
• Strong presentation skills, communication and interpersonal skills – written and verbal
• Fluent English communication – written and verbal
• Experiences in working with EU customers

Primary Location

IN-IN-New Delhi

Work Locations

Radware India, New Delhi

Job

Customer Support

Skills Required

security consulting , networking equipment