Role Overview
As our AI & Workflow Automation Specialist, you’ll design, implement, and optimize end-to-end automated systems using no-code / low-code platforms and AI tools. You’ll work closely with stakeholders across marketing, sales, operations, and product to :
Identify repetitive tasks and bottlenecks
Map and document current workflows
Build scalable, resilient automations that free up team bandwidth
Integrate AI agents (ChatGPT, custom GPTs) to add intelligence, personalization, and error handling
What You’ll Do
Design & Build Automations
Create workflows in Zapier, Make, n8n,GPT agent mode or similar
Connect apps via webhooks, APIs, and built-in integrations
Automate lead generation, CRM updates, email sequences, reporting, and more
Implement AI-Powered Logic
Embed ChatGPT or other LLM agents into workflows for dynamic content generation, data enrichment, and decision-making
Build custom GPTs or OpenAI API scripts to handle specialized tasks
Optimize & Maintain
Monitor performance, error rates, and throughput
Refine triggers, filters, and actions to maximize reliability and speed
Document processes, version control workflows, and train team members
Collaborate & Advise
Partner with product, marketing, and operations teams to prioritize automation opportunities
Provide best-practice recommendations on tool selection and architecture
Keep abreast of emerging no-code / AI platforms and propose pilot projects
What We’re Looking For
Experience & Expertise
Understanding in Prompt engineering and NEWgen AI.
1 year of implementing workflow automations in Zapier, Make (Integromat), n8n, or equivalent
Hands-on with AI integration—ChatGPT, custom GPTs, or similar LLM agents
Technical Skills
Strong API / Webhook knowledge; ability to build advanced API calls
Basic scripting (Python, JavaScript) for custom logic or data transformations
Familiarity with CRMs (HubSpot, Zoho), Airtable, Google Workspace, and common SaaS tools
Soft Skills
Excellent problem-solving : break down complex processes into modular workflows
Clear communicator : write concise documentation and explain technical concepts to non-tech stakeholders
Proactive and detail-oriented : anticipate edge cases and build robust automations
Nice-to-Haves
Certifications or partner status with Zapier, Make.com, or another automation platform
Experience building dashboards (e.g., Data Studio, Tableau) for automation insights
Background in SaaS operations.
Automation Engineer • Kollam, Kerala, India