Customer Success Specialist

Position Overview - We are seeking a dynamic and results-oriented Customer Success Executive to join our Thermo Adhesives Business team. The ideal candidate will have a passion for sales excellent communication skills and a keen understanding of thermo adhesive products and applications. As an Inside Sales Executive you will play a crucial role in driving sales growth building customer relationships and ensuring customer satisfaction within our Thermo Adhesives Business.

Location -Dakhinee Co-Operative Housing SocietyKolkata

Designation - Executive- Customer Success Specialist

Salary range : - 20-25K

What You Will Do

Customer Relationship Management : Maintain and enhance customer relationships.

New Account Registration : Process customer registration through Forms.

Issue Resolution : Address and resolve customer concerns.

Making and Sending Quotations : Prepare quotations for required articles and services.

New Lead Generation : Communicate with leads to arranging meetings and secure new business opportunities.

Sales Operations : Oversee daily sales coordination & operations.

Repeat Business : Encourage and manage repeat customer sales.

Upselling & Cross-Selling : Identify additional sales opportunities.

Lead Management : Generate and convert sales leads.

Pipeline Management : Manage the sales pipeline effectively.

What We Expect of You

Bachelors degree in business administration marketing or a related field.

2-3 Years of Total & Relevant experience with Stability

Experience in using CRM software or related tools is a plus. Perks & Benefits

Pick up & drop off from specified locations.

Paid Privilege Leaves.

Employee Referral Programme

Perks & Benefits

Pick up & drop off from specified locations.

Paid Privilege Leaves.

Employee Referral Programme

Required Skills :

business developmentLead GenerationCustomer Relationship Management (CRM)

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1