ERP Functional Consultant

At Clinikally, we are looking for an E-Commerce Sales Specialist to focus on recovering abandoned carts and improving conversion rates. This role involves analyzing cart abandonment data, implementing strategies to re-engage potential customers, and driving sales through targeted outreach.

Key Responsibilities :

• Own the Business Central ecosystem by taking a full handover from the outsourced implementation team, ensuring deep understanding of all customisations, integrations, workflows, and ongoing initiatives.
• Serve as the primary functional expert and go-to contact for all Business Central–related requirements across the organisation.
• Work closely with stakeholders to analyse, document, and optimise business processes , with strong focus on e-commerce, OMS, WMS, P2P, R2R, O2C, and finance operations.
• Convert business requirements into clear functional specifications , collaborating with developers to ensure accurate and efficient customisations.
• Build, lead, and mentor an internal team of Business Central developers to support custom enhancements and continuous improvement.
• Oversee and manage integrations with custom-built websites / apps, courier partners, banking systems, and other third-party platforms using APIs and related technologies.
• Ensure smooth operations, maintenance, and continuous improvement of the Business Central environment to meet evolving business needs.
• Provide training, support, and guidance to internal users to enhance adoption and system utilisation.
• Stay current with the latest Business Central features, updates, and best practices for ongoing optimisation.

Key Requirements :

Preferred Skills

Skills Required

O2c, Power Bi, Power Apps, Power Automate, P2p, R2R, Oms, dynamics nav , Wms