Talent.com
HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

HCLTech | Walk-in Drive for AR Callers | 6th & 7th of Oct - Sholinganallur Location

HCLTechDelhi, India
19 days ago
Job description

HCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur Location

Experience : 1 to 4 Years

Shift : US Shift Timings

Work Location : ELCOT SEZ - Sholinganallur, Chennai.

Time and Venue

  • 6th & 7th of Oct'25
  • 10.30 AM - 2.30 PM
  • HCL Tech, SEZ Tower 4, 138, 602 / 3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.

POC : Jefferson / Suriyapriya

JOB SUMMARY

This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM / DME for minimum of 1 year

Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction

Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.

ESSENTIAL RESPONSIBILITIES :

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.
  • Maintain effective work procedures according to client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.
  • SKILLS AND COMPETENCIES

  • Strong verbal and written communication skills
  • Should possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience
  • Should be professional, courteous, friendly, and empathetic
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multitask.
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.
  • FORMAL EDUCATION AND EXPERIENCE

  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound / Outbound) process experience preferably in patient handling, Provider / DME AR calling.
  • Create a job alert for this search

    Ar Caller • Delhi, India

    Related jobs
    • Promoted
    HCLTech Mega Walk-In Drive – O2C Dispute Management 18 to 20 th Aug 2025 ( Saturday & Sunday )

    HCLTech Mega Walk-In Drive – O2C Dispute Management 18 to 20 th Aug 2025 ( Saturday & Sunday )

    HCLTechDelhi, India
    HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Dispute Management HCLTech. HCL Technologies Ltd, Tower 4 N...Show moreLast updated: 19 days ago
    • Promoted
    Inside Sales Specialist - CTC upto 4.5LPA plus uncapped Incentives

    Inside Sales Specialist - CTC upto 4.5LPA plus uncapped Incentives

    Aimlay Pvt Ltd ( Recruitment )Rohini, Delhi, India
    KINDLY CALL OR SHARE YOUR RESUME ON 9205777327.Job Title : Admission Counsellor / Sr.Second Shift : 11 : 30 AM to 8 : 30 PM. EdTech industry, specializing in education counselling for working professional...Show moreLast updated: 30+ days ago
    • Promoted
    Walk-in Drive for AR Team Lead & Sr. Team Lead - US Healthcare on 15th & 16th Oct'25|| Shollingnallu

    Walk-in Drive for AR Team Lead & Sr. Team Lead - US Healthcare on 15th & 16th Oct'25|| Shollingnallu

    HCLTechDelhi, India
    Excellent Opportunity for AR Team Leads Operations - US Healthcare on 15th & 16th of October 2025 || Shollingnallur Location. POC : Shinaz Experience : 5 to 7years.Shift Timings : US Shift Walk-in Timi...Show moreLast updated: 13 days ago
    • Promoted
    Walk-in Drive - HCLTech is Hiring L & Sr.TL |15th & 16th Oct - SEZ

    Walk-in Drive - HCLTech is Hiring L & Sr.TL |15th & 16th Oct - SEZ

    HCLTechDelhi, India
    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr.Team Leads on 15th Oct'25 || Shollingnallur Location.Shift Timings : US Shift Timings. Special Economic Zone, Elcot-Sez, Medavakkam High Road, S...Show moreLast updated: 13 days ago
    • Promoted
    HCLTech Mega Walk-In Drive OTC 27th&28thOct 25

    HCLTech Mega Walk-In Drive OTC 27th&28thOct 25

    HCLTechDelhi, India
    HCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Collections HCLTech. HCL Technologies Ltd, Tower 4 No.Special Economic Zone, Elc...Show moreLast updated: 2 days ago
    • Promoted
    Walkin Drive- HR (Recruitment)- Exp : 3+ yrs; Bangalore - 15th October

    Walkin Drive- HR (Recruitment)- Exp : 3+ yrs; Bangalore - 15th October

    Infosys BPMDelhi, India
    We are hiring experienced candidates from HR Recruitment (Technical hiring) domain for Bangalore- location.Please walk-in for interview on 15th October 2025 at Bangalore Location.Note : Please carry...Show moreLast updated: 13 days ago
    • Promoted
    Walkin Drive for Mortgage; Exp : 1-2 yrs on 29th October- Pune

    Walkin Drive for Mortgage; Exp : 1-2 yrs on 29th October- Pune

    Infosys BPMDelhi, India
    We are hiring experienced candidates from Mortgage (Servicing and Origination) domain for Pune- location.Please walk-in for interview on 29th October 2025 at Pune Location.Note : Please carry copy o...Show moreLast updated: 2 days ago
    • Promoted
    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday

    HCLTechDelhi, India
    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - Thursday.We are hiring Associates / Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling)....Show moreLast updated: 13 days ago
    • Promoted
    Walk-in Drive for AR Team Lead & Sr. Team Lead - US Healthcare on 15th Oct'25|| Shollingnallur Locat

    Walk-in Drive for AR Team Lead & Sr. Team Lead - US Healthcare on 15th Oct'25|| Shollingnallur Locat

    HCLTechDelhi, India
    Excellent Opportunity for AR Team Leads Operations - US Healthcare || Shollingnallur Location.POC : Yuvapriya Experience : 5 to 7years. Shift Timings : US Shift Walk-in Timings : 10 : 30AM - 2 : 00PM Venue : ...Show moreLast updated: 13 days ago
    • Promoted
    Walk-in Drive @ HCLTech || International Voice Process on 11th Oct'25 ||Sholingnallur Location

    Walk-in Drive @ HCLTech || International Voice Process on 11th Oct'25 ||Sholingnallur Location

    HCLTechDelhi, India
    HCLTech || Walk-in Drive for International Voice process on 11th Oct'25 || Shollingnallur Location.Shift Timings : Night Shift(US Shift). Location : Shollingnallur, Chennai.We seek an experienced Cust...Show moreLast updated: 13 days ago
    • Promoted
    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and Friday

    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and Friday

    HCLTechDelhi, India
    Walk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and Friday.We are hiring Associates / Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, ...Show moreLast updated: 13 days ago
    • Promoted
    HCLTech || Walk-in Drive For AR Callers || Oct 11th Shollingnallur Location

    HCLTech || Walk-in Drive For AR Callers || Oct 11th Shollingnallur Location

    HCLTechDelhi, India
    HCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur Location.JOB SUMMARY This position is responsible for providing customer service support and collections via phone calls.Shou...Show moreLast updated: 13 days ago
    • Promoted
    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Sholling

    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr. Team Leads on 15th & 16th Oct'25 || Sholling

    HCLTechDelhi, India
    Walk-in Drive || HCLTech is Hiring for Team Leads & Sr.Team Leads on 15th & 16th Oct'25 || Shollingnallur Location.POC : Shinaz / Yuvapriya / Suriyapriya Shift Timings : US Shift Timings.Timings & Venue : ...Show moreLast updated: 13 days ago
    • Promoted
    Walkin Drive For Capital Market- Exp : 2-4 years-Bangalore - 9th October

    Walkin Drive For Capital Market- Exp : 2-4 years-Bangalore - 9th October

    Infosys BPMDelhi, India
    We are hiring experienced candidates from Capital Market / Investment Banking (Forex and Loans) domain for Bangalore- location. Please walk-in for interview on 9th October 2025 at Bangalore Location...Show moreLast updated: 13 days ago
    • Promoted
    Caller

    Caller

    The Hiring CompanyNew Delhi, Delhi, India
    Banking, Financial Services & Insurance (BFSI).Monday to Saturday | 10 : 30 AM – 6 : 30 PM.We are looking for a motivated. The ideal candidate will have experience promoting and managing.This role requi...Show moreLast updated: 13 days ago
    • Promoted
    HCLTech Mega Walk-In Drive – OTC Account Activation & Setup 18th to 20th Aug

    HCLTech Mega Walk-In Drive – OTC Account Activation & Setup 18th to 20th Aug

    HCLTechDelhi, India
    HCLTech Mega Walk-In Drive – OTC Account Activation & Setup | 3-7 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Account Activation & Setup HCLTech.HCL Technologie...Show moreLast updated: 19 days ago
    • Promoted
    HCLTech || Walk-in Drive for AR Callers ​|| 11th Oct - Sholinganallur Location

    HCLTech || Walk-in Drive for AR Callers ​|| 11th Oct - Sholinganallur Location

    HCLTechDelhi, India
    HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur Location.Experience : 1 to 4 Years Shift : US Shift Timings Work Location : ELCOT Shollingnallur , Chennai.Time and Venue 11th of O...Show moreLast updated: 13 days ago
    • Promoted
    HCLTech Mega Walk-In Drive for OTC Process

    HCLTech Mega Walk-In Drive for OTC Process

    HCLTechDelhi, India
    HCLTech Mega Walk-In Drive – OTC Collections | 3-7 Yrs Exp | Chennai.We are hiring experienced professionals for the role of at OTC Collections HCLTech. HCL Technologies Ltd, Tower 4 No.Special Econ...Show moreLast updated: 1 day ago