Managed Services Pre-Sales Lead AVP1
Position Title : Managed Services - Pre-Sales Lead
Location : Open (Preferred : 20-25 Years
Employment Type : Full-Time
Reports to : Manoj M.
Key Responsibilities :
- Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M$25M+).
- Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses.
- Own solution architecture, pricing models, delivery constructs (onshore / offshore), and transition approaches.
- Leverage experience in managing 100+ member delivery teams to provide credible delivery assurance during pursuit.
- Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects.
- Articulate Jades differentiated value proposition, including AI-led automation, intelligent ticket
routing, observability, and AIOps in managed services.
Present to C-level executives and participate in orals and client walkthroughs.Track market trends and incorporate innovations and best practices in solution designs.Required Experience & Skills :
20-25 years of IT services experience, with strong emphasis on application and infrastructure managed services.Proven experience managing large delivery programs (100+ FTEs).Minimum 5-7 years of experience in pre-sales, solution architecture, or deal strategy roles.Demonstrated ability to lead and win $10M+ pursuits in a competitive RFP environment.Excellent understanding of ITIL frameworks, SLA / SLO metrics, service transition, and operating models.Strong grasp of modern managed services : automation, AIOps, self-heal platforms, service integration.Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow).Excellent executive communication and presentation skills.Preferred Qualifications :
Prior experience working with North American / European enterprise clients.Familiarity with industry benchmarks, pricing models, and contracting structures for AMS.Exposure to AI / ML-enabled support frameworks, digital twins for IT Ops, and service modernization.Bachelor's / Masters in Engineering, Computer Science, or related discipline.ITIL, PMP, or equivalent certifications are a plus.(ref : iimjobs.com)