Key Responsibilities :
- Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy)
- Provide technology infrastructure design advice, design, analysis, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client s business needs
- Participate and support the architectural design decisions regarding interfaces between ION solution and other systems and gain the client s confidence in the recommended approach
- Gather and document technical requirements and any other deliverables required by the project
- Participate in requirements analysis and system deployment and configuration at client site or ION Cloud
- Support client training services
- Attend Product trainings to gain knowledge of the system s functionality, architecture, and technical components
- Present the project s technical solution to client representatives
- Provide clients with full range of technical support services for troubleshooting technical and performance issues with little support from the team lead
- Gain proficiency in one or more functional and technical area for the system (interfaces, deployment, performance tuning, database analysis, etc)
- Setup internal ION Product Environments for testing and validation as needed
- Perform some minor custom enhancement work in Report Builder, TPM and OpenJVS scripting
- Track deliverables to estimates and deliver on time
- Lead a small to medium scale implementation project
- Follow documentation standards and resolution process flow for all deliverables
- Support and adhere to ION s best practices
- Keep Line Manager and engagement owner(s) informed regarding the status of assigned responsibilities
- Participate in Upgrade Implementation Analysis and provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as we'll as accurate estimates
- Maintain full chargeability on client account(s) as assigned
- Travel to customer site to work on projects as needed
- Full overlap with EMEA time zone is required. Some overlap with US time zone at least until 11 : 30pm IST depending on projects assigned.
Required Skills, Experience and Qualifications :
Product Specific Qualifications :Openlink Endur Product experience in implementations, Connex Integration JMS or WebServices, Openlink Standard Gateways setup, TPM workflow experience, Report Builder experience, Services manager and setting up services, Grid balancing, EOD performance tuning, Integrating monitoring tools with Openlink, Modules installations (eg Movement Manager, Market Data Tools, Recs, etc)Business knowledge of 2+ commodities.Implemented at least V18+.Experience with systems aspect such as installation, upgrades, health checks is a must.Technical Qualifications :Bachelor s or master s degree in computer science, Engineering, Finance, Accounting, Economics, or a directly related IT field8+ years industry experience in enterprise application deployment and troubleshootingMinimum 5-year direct experience working Openlink Endur in configuring, deploying, troubleshooting, creating enhancements and performance tuning.Expertise in at least 3 main areas of Openlink EndurMinimum 5-years working in consulting capacity.Strong Experience with systems aspect such as installation, upgrades, health checksStrong Experience with RDBMS such Oracle or MS SQL Server is requiredAbility to follow system deployment steps with little-to-no guidance from lead team membersStrong understanding of relational database conceptsStrong Database administration skillsExperience writing detailed systems specifications, deployment runbooks, how-to documentationAdvanced networking, distributed networks knowledgeProficiency in Windows or Linux Operating systems, shell commands, and security architectureExperience with industry standard performance monitoring toolsFamiliarity with cloud technologies (Azure and AWS)Strong SQL scripting skills in Oracle or MSSQLGood experience with Java (OpenJVS) and object-oriented skillsAbility to create Report Builder reports and to create TPM workflows and troubleshoot performance issuesExperience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is requiredExperience working with Integrated Development environments such as EclipseExperience writing detailed technical specificationsExperience with Interface implementation following industry standard integration patternsExperience with office productivity tools such as Word, Excel, PowerPoint, and SharePointStrong analytical and problem-solving skillsStrong written and oral communication skillsMust be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvementFor on-site consultants, ability to work onsite at client locations as neededAbility to work as part of a project team structureSkills Required
Databases, Rdbms, Linux, Sharepoint