Total Rewards Operations Lead - India

Specialist, Total Rewards Operations – India.

Location : Hyderabad, India

Job Type : Full-Time | Hybrid

Job Summary :

Do you thrive in a strong culture, where you can lead critical operations that help support associates performing at their fullest potential? If you are passionate about helping execute people-related strategies that enable the business to achieve goals and objectives, we want to know more about you!

As a Specialist supporting our total rewards team in India, you’ll serve as an expert in payroll and benefits and ensure operational excellence, compliance, and a seamless employee experience for both. You will manage third-party vendors, oversee statutory and non-statutory benefits, and ensure alignment with Our Client’s home office policies while maintaining local accountability.

This role is ideal for a hands-on HR professional who thrives in a fast-paced, global environment and is passionate about building scalable, compliant, and employee-centric processes.

Key Responsibilities :

• Oversees monthly payroll and absence processing, reconciliations, and statutory filings in partnership with our payroll and absence vendor.
• Ensures timely and accurate disbursement of salaries, reimbursements, statutory payments, and administration of absence records (e.G., leave, time-off) in compliance with local labor laws.
• Administers statutory benefits (e.G., Provident Fund, Employers' State Insurance, gratuity, maternity) and oversees delivery of non-statutory programs (e.G., insurance, wellness) in partnership with a benefits vendor.
• Collaborates with vendor to monitor and administer time-off and leave records, ensuring compliance with company policies and Indian labor regulations.
• Maintains documentation, including standard operating procedures, continuity plans, and supports internal audits and compliance reviews.
• Partners with Finance for general ledger reconciliation and reporting, and provides data, reports, and insights on payroll, absence, and benefits trends to support decision-making.
• Serves as the primary liaison with third-party administrators and vendors to ensure service quality, data privacy compliance, and adherence to service level agreements.
• Responds to escalated inquiries related to pay, absence, and benefits, coordinating resolution with vendors and communicating changes to programs and policies in partnership with the third-party vendor and internal stakeholders.
• Monitors regulatory changes and ensures payroll, absence, and benefits programs remain compliant with India’s labor laws, partnering with local HR and U.S.-based teams to align practices, strategies, and events.
• May perform other responsibilities as assigned.

Qualification Criteria

Qualifications & Experience :

Education : Bachelor’s degree in HR, Business, Finance or related field.

Experience :

Additional information :

Key Skills :

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