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E-commerce Marketplace Specialist

E-commerce Marketplace Specialist

ConfidentialKolkata, India
5 days ago
Job description

We are seeking a highly skilled and motivated E-commerce Marketplace Specialist to manage and optimize our presence across leading online marketplaces, including Amazon, Myntra, and Nykaa. The ideal candidate will take full ownership of end-to-end account management, ensuring seamless operations, enhancing product visibility, and driving sales growth.

Key Responsibilities :

Marketplace Listing and Optimization :

  • Create, upload, and manage product listings on Amazon, Myntra, Nykaa, and other marketplaces.
  • Optimize product titles, descriptions, images, and keywords to improve search ranking and visibility.
  • Conduct regular audits to ensure accuracy and quality of listings.

Inventory and Order Management :

  • Monitor stock levels and coordinate with internal teams to ensure timely replenishment.
  • Manage order processing, fulfillment, and returns in alignment with marketplace guidelines.
  • Resolve inventory discrepancies and ensure smooth operations.
  • Account Handling and Compliance :

  • Handle day-to-day marketplace operations, including maintaining account health and resolving disputes.
  • Stay updated with marketplace policies and ensure compliance to avoid account suspension or penalties.
  • Work with marketplace support teams to resolve operational issues promptly.
  • Advertising and Promotions :

  • Plan and execute ad campaigns on marketplaces, such as Amazon PPC and Myntra promotions.
  • Monitor campaign performance and optimize for ROI and sales growth.
  • Utilize seasonal trends and insights to plan promotions and increase sales.
  • Sales Analytics and Reporting :

  • Track sales performance, marketplace fees, and customer reviews to identify areas of improvement.
  • Generate detailed reports on sales trends, conversion rates, and overall marketplace performance.
  • Develop strategies to improve product performance and customer satisfaction.
  • Cross-Functional Coordination :

  • Collaborate with internal teams (logistics, marketing, and design) to align marketplace activities with company goals.
  • Work with customer service to address marketplace-specific inquiries and feedback.
  • Skills Required

    Order Management, Compliance, Account Handling, Promotions, Advertising, Reporting, sales analytics

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    Ecommerce Specialist • Kolkata, India

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