Role & Responsibilities :
Relationship Management
- Manage banking and investment relationships of High Net-Worth Individuals (HNI) to drive growth in liabilities and investment business
- Develop, retain, and expand customer relationships by delivering superior service to exceed client expectations
- Identify current and potential relationships with additional revenue opportunities and scale up business accordingly
Generating Incremental Business
Achieve sales targets across multiple product categories including liabilities, retail assets, business banking, forex, cards, and investmentsActively promote the full suite of consumer and commercial products to existing and prospective HNI clientsIncrease CASA balances within the portfolio through both deepening of existing accounts and acquisition of new clientsDrive higher product and channel penetration to increase wallet share across mapped relationshipsCustomer Engagement
Maintain portfolio quality by regularly engaging with clients and upholding the desired relationship valuesAct as the primary point of contact for mapped clients, ensuring exceptional service and sales satisfactionInvestment Advisory
Provide financial planning and investment advisory services tailored to HNI client needsGenerate fee-based income through the sale of investment products such as mutual funds, insurance, and structured investmentsProcess and Audit
Ensure all sales and service activities are recorded accurately in accordance with organizational processesConduct thorough client profiling to identify and capitalize on business opportunities as per defined standardsSkills Required
Relationship Management, Investment Advisory, Financial Planning