Implementation Project Manager

Role : Cloud Implementation Project Manager

Are you a problem solver, explorer, and knowledge seeker – always asking, 'What if'

If so, then you may be the new team member we're looking for. Because at SAS, your curiosity matters – whether you're developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.

What We Do

We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.

What You'll Do

As a Cloud Implementation Project Manager, you will support the overall account strategy in the areas of ensuring delivery engagement quality and achieving high customer satisfaction. You will regularly interact with external clients / customers, staff, management, and applicable departments at SAS, and your daily focus is cloud service delivery excellence – and elimination of tasks that detract from that focus.

Primary Responsibilities

Cloud implementation project managers focus on the lifecycle responsibilities from contract signature through initiation, build, burn-in, and transition to operations for ongoing cloud support.

• Maintain a service-delivery focus leveraging cloud expertise and the ability to differentiate nuances of SAS solutions.
• Assumes fiscal responsibility for the projects, including managing budget, expense management, timely invoicing, receivables tracking and monitoring / managing subcontractor expenses.
• Understand Customer's hosting requirements .
• Manages SAS Software implementation projects throughout the project life cycle.
• Initiate the environment delivery process.
• Manage expectations, scope, and change.
• Coordinate with technical teams to build out the customer environment swiftly and correctly.
• Build expertise on cloud deliveries, service catalog tasks, and ServiceNow to enable efficient deliveries .
• Monitor project financials and take actions to limit costs while meeting commitments .
• Keep stakeholders apprised of the project status.
• Escalate issues to meet commitments and reasonable customer expectations .
• Ensure Customer and / or Professional Services are onboarded successfully .
• Transition environment to CSDMs as each is operational .
• Lead upgrade and migration efforts for operational projects .

Additional Responsibilities

What We're Looking For

Additional Skills And Abilities

Preferences

Equivalency

Why SAS

Skills Required

Servicenow, Jira, Ms Project, Microsoft Azure