Program Manager ( Vendor management ) - Operations

About Job :

Provides management of ongoing business programs critical for Paychex success. Leads the planning and ensures the execution of program initiatives and is responsible for accurate and consistent program reporting metrics.

• Lead programs with Paychex partners to improve business results with a focus on increased productivity and decreased expenses. Implement best practices, standards, and metrics across the organization to improve the consistency of results.
• Coordinate and lead post event analysis with affected teams to capture details of success, opportunity and exposure to drive improvement and client satisfaction in the programs area(s) of focus.
• Continued focus on the program to drive improved procedures and focus on building the culture around the program. Implement and maintain a metrics system that reflects the area measured.
• Maintain and grow revenue and reduce expenses in the focused area.
• Ensure continued coordination and communication of program. Identify underutilized program opportunities in both products and service and implement innovative strategies to drive increased activities in these areas.
• Establishes strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize supplier management processes, tools, and policies to achieve performance objectives and mitigate risk.
• Determines and leads supplier ongoing monitoring plan with cross-functional teams with focus on business reviews, issue management reviews, performance score carding, contract management reviews, risk management reviews, etc.
• Identifies and tracks industry trends relating to supplier programs, financial and / or compliance risks, program issues that are impacting supplier services from achieving performance goals and present resolution and improvement opportunities.
• Mitigates supply chain risk through supplier qualification, development, and alternatives.
• Develops, prepares and communicates supplier performance metrics, evaluation criteria, and scorecard results.
• Prepares and executes bid packages utilizing Request for Information (RFI), Request for Proposal (RFP), Request for Quote (RFQ), etc. to meet criteria of pricing, quality, quantity, availability, and delivery dates.

Skills Required

vendor relations, Vendor Negotiation, vendor relationship management , Vendor Management, Program Management