SPM Application Support Engineer

HI Folks

Please check the JD and share your updated resume to my email naresh@sapphiresoftwaresolutions.com and ping me on whatsapp (+91 970-529-6474) along with your resume

Role : Varicent Support Engineer

1 year contract

100% Remote

We are seeking an experienced Varicent Support Engineer to provide technical and functional support for Varicent’s Sales Performance Management (SPM) platform. The ideal candidate will have proven expertise in Varicent configuration and troubleshooting, strong problem-solving skills, and the ability to collaborate effectively with both business and technical teams.

Key Responsibilities

5–7 years of hands-on experience with Varicent technology

Provide day-to-day support for Varicent applications, including troubleshooting, incident resolution, and performance monitoring

Configure and maintain Varicent modules (Compensation, Quotas, Territories)

Manage data integrations between Varicent and CRM / ERP systems

Perform system health checks, audits, and ensure compliance with governance standards

Collaborate with internal teams and vendors to resolve complex issues

Document processes, maintain knowledge base, and provide user training as needed

Required Skills

Varicent experience : configuration, administration, and support

Strong SQL and relational database skills

Familiarity with APIs, REST integrations, and data ETL processes

Understanding of incentive compensation plans and workflows

Excellent communication and problem-solving abilities

Nice-to-Have

Experience with SPM best practices and plan modeling

Knowledge of authentication protocols (OAuth, SSO / SAML)

Exposure to cloud environments (AWS) and Linux