Lifestyle Manager - Concierge
Alliance Recruitment Agencychennai, tamil nadu, inWe specialize in personalized lifestyle management, offering services such as :
Personal Concierge – Tailored luxury experiences
Travel & Hospitality – Exclusive travel planning
Brand & Corporate Services – VIP event management and partnerships
Job Description - Dedicated Lifestyle Manager / Elite Lifestyle manager
The Dedicated Lifestyle Manager will be responsible for delivering & maintaining exceptionalservice
levels by Meeting with their Dedicated Members at the initial introduction to service & intro to t h e
Managerstage, and at any other stage throughout the membership as requested by the Member – with
a view to ‘really getting to know’ the member;
Job Functions
Selecting the appropriate form of member communication – based on effectiveness,swift
resolution, & members’ preference.
Good knowledge of worldwide travel destinations & luxury products / services, given that our
members are based around the globe& request info regarding predominantly travel, leisure &
services worldwide.
Keeping members updated regularly, setting deadlinesfor updates & meeting them or providing
new update deadlines in advance of the current one expiring
Following up with members post-request & obtaining feedback – and communicating to relevant
parties (Line Manager, Bus Dev, Supplier directly);
Offering customized, personalized, tailored suggestions when fulfilling requests, by their
Dedicated Members’ known preferences & likings – exhibiting good member relationships &
genuine care for their welfare
Creating and maintaining appropriate member profile groupings by interest, likes & dislikes; to
provide a data mine of relevant and up-to-date information
Required Qualifications
Work background in any of the following sectors / areas, Customer Service Management, Guest
Relations, Lifestyle and or Account Management, Hospitality, luxury travel & leisure.
Possess a minimum of 4 – 7 years of Concierge experience
In-depth understanding of requirements involved in the lifestyle management of affluent, high
net worthies.
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