Technical Manager (Salesforce)

About the Role

We are looking for a Salesforce Technical Manager with 5+ years of experience into Salesforce who can lead delivery across Salesforce initiatives while staying tightly connected to customers. You will not be expected to define requirements or architect solutions — but you’ll stay close enough to drive execution, ensure feasibility, and step in when needed. Strong communication, ownership, and presentation skills are essential.

Key Responsibilities

• Manage end-to-end project execution across Salesforce Clouds (Sales, Service, Marketing, etc.)
• Be the primary delivery contact for the customer — lead calls, track progress, and ensure transparency
• Liaise with BAs and Architects — ensure everyone is aligned and that project stays on track
• Confidently lead customer calls or demos when BA / Architect is unavailable
• Present status updates, roadmaps, and demos clearly and effectively using PowerPoint and Salesforce UI
• Ensure delivery velocity, manage risks, track dependencies, and drive on-time execution
• Use Agile practices to run sprints, retros, and delivery planning
• Ensure team is clear on priorities and blockers are addressed promptly

Required Skills

• Excellent verbal and written communication — can simplify the complex for non-technical stakeholders
• Hands-on experience managing Salesforce projects (minimum 2 full-cycle implementations)
• Working knowledge of Salesforce platform and limits (declarative + basic understanding of Apex / Flows)
• Strong ownership — understand the customer, the projects and establish as a single point of contact for delivery
• Experience using tools like Jira, Confluence, and version control (Git / Copado / etc.)

Qualification & Certification :

• Salesforce certifications (Admin, App Builder, or Consultant preferred)
• PMP / CSM certification a plus
• Experience with Salesforce DevOps pipelines (Copado / Gearset) is a bonus

About InfoBeans :

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI / ML, UX, automation, and digital transformation services.

At InfoBeans, we live by our core purpose of “Creating WOW!”—for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

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