Business Analyst - eCommerce

Company Description

Webmap is the no-code way to supercharge your website with AI, boosting engagement and revenue without complexity. Our innovative platform allows businesses to enhance their digital presence effortlessly. Webmap leverages advanced AI technology to provide powerful tools for increasing customer interaction and driving business growth.

Role Description

This is a full-time remote role for a Business Analyst - eCommerce. The Business Analyst will be responsible for evaluating business processes, identifying needs, and developing strategies to maximize engagement and revenue. Daily tasks include analysing data, conducting research, defining business requirements, and collaborating with cross-functional teams to implement eCommerce solutions. The role requires excellent communication skills and the ability to work independently in a remote environment.

Key Responsibilities

Strategic Analysis & Insight Generation

• Conduct in-depth analysis of e-commerce performance metrics, sales data, customer behaviour, website traffic, conversion funnels, and market trends to identify opportunities for growth and improvement.
• Perform competitive analysis to benchmark our e-commerce capabilities and identify best practices.
• Utilize analytics tools (e.g., Google Analytics, Adobe Analytics, internal dashboards) to extract actionable insights and present them to stakeholders.

Requirements Gathering & Documentation

Project Management & Implementation Support

E-Commerce Platform Optimization

Data-Driven Decision Making

Qualifications

Email - [HIDDEN TEXT]k

Skills Required

Google Analytics, Adobe Analytics, Wireframes