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Customer Success Executive Intern

Customer Success Executive Intern

ConfidentialThiruvananthapuram / Trivandrum, India
18 days ago
Job description

Role Overview :

  • Support customers in achieving their health goals through our platform by providing assistance, building relationships, and driving engagement.
  • Provide exceptional support to existing customers by addressing inquiries and clarifying doubts about the software product.
  • Assist in the onboarding process, ensuring customers understand and effectively use the app.
  • Generate leads and engage with potential customers to expand the user base.
  • Inspire existing customers to upgrade their subscriptions and purchase additional features.
  • Educate users about app features such as personalized diet plans and fitness tracking tools.
  • Build strong customer relationships to maintain high satisfaction levels.
  • Collect feedback and share insights to improve the platform.

Requirements :

  • Strong communication and interpersonal skills.
  • Customer-focused with a proactive and goal-oriented mindset.
  • Willingness to learn and adapt in a dynamic health tech environment.
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    Customer Executive • Thiruvananthapuram / Trivandrum, India

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