Immediate Start! Customer Success Manager

Overview :

The Customer Success Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of understanding client needs and aligning them with the company's offerings.

Key Responsibilities :

New Business Development :

• Identify, qualify, and pursue new business opportunities through various channels (e.g., market research, networking, cold outreach, industry events).
• Develop and execute comprehensive sales strategies to achieve revenue targets and expand the client base.
• Lead the entire sales cycle from initial contact to contract negotiation and closing deals.
• Prepare and deliver compelling presentations, proposals, and pitches to prospective clients.

Client Engagement & Relationship Management :

Market Research & Strategy :

Reporting & Analysis :

Qualifications :

research, Sponsorships, Job boards, research consulting, HR Benefit solutions ex; Talent acquisition, HRMS, reward and recognition products etc.