Key Responsibilities :
- Collections Strategy : Develop and implement data-driven strategies to maximize recoveries, reduce delinquencies, and enhance collections efficiency.
- Team Leadership : Lead, motivate, and mentor the collections team, ensuring performance targets are met and continuous improvement.
- Risk & Compliance : Monitor risks and ensure adherence to regulatory standards while mitigating potential issues in the collections process.
- Data Analytics & MIS Reporting : Leverage data analytics to track performance, identify trends, and report key metrics to senior management.
- Collaboration : Work closely with credit, operations, and risk teams to align collections strategy with business goals. Coordinate with external agencies as needed.
- Process Improvement : Continuously refine collections processes, implementing automation and best practices to boost efficiency and performance.
Skills Required
Risk Compliance, Mis Reporting, Senior Management, Credit Operations, Data Analytics, Automation