We are seeking an experienced OpenText SME to provide technical leadership, strategic guidance, and hands-on expertise in managing and implementing OpenText-based solutions (such as OpenText B2B, Trading Grid, VIM, Content Server, or Exstream). The SME will play a critical role in designing, integrating, and optimizing OpenText platforms in alignment with enterprise architecture and business requirements.
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Key Responsibilities :
1. Technical Expertise
- Serve as the go-to expert for OpenText solutions including (but not limited to) : OpenText B2B Managed Services, Trading Grid, VIM (Vendor Invoice Management), Content Suite, InfoArchive, and Exstream.
- Evaluate existing EDI / B2B architecture and propose optimization / migration strategies.
- Configure, deploy, and support OpenText components and connectors.
- Provide in-depth troubleshooting for OpenText-related issues, including performance, integrations, and data flows.
2. Solution Design & Integration
Design scalable and maintainable OpenText solutions aligned with business needs.Integrate OpenText systems with ERP platforms like SAP, Oracle, or Salesforce.Define best practices for document management, metadata modeling, workflows, and records retention.3. Migration & Transformation
Lead or support migration projects (e.g., from legacy systems to OpenText or from OpenText to MuleSoft).Perform data mapping, transformation, and testing for partner onboarding or content migration.Assist in defining transformation strategies from OpenText to cloud-native or API-led integration platforms.4. Stakeholder & Project Support
Collaborate with business analysts, enterprise architects, and other SMEs to gather requirements.Provide project estimations, timelines, and documentation.Conduct training and knowledge transfer sessions for internal teams and partners.5. Governance & Compliance
Ensure all implementations adhere to compliance, security, and regulatory standards (e.g., GDPR, HIPAA).Establish documentation for solution architectures, workflows, SOPs, and audit logs.________________________________________
Required Skills & Qualifications :
Bachelor’s degree in Computer Science, Engineering, or a related field.7+ years of hands-on experience with OpenText products and technologies.Deep knowledge of EDI / B2B standards (e.g., ANSI X12, EDIFACT), AS2, FTP, SFTP protocols.Experience with OpenText Trading Grid and Managed Services.Proficiency in XML, XSLT, JSON, Web Services (SOAP / REST).Strong understanding of system integrations with SAP, Oracle, or other ERP systems.Familiarity with integration platforms like MuleSoft, Dell Boomi, or SAP PI / PO is a plus.Excellent analytical, communication, and stakeholder management skills.________________________________________
Preferred Certifications :
OpenText Certified Consultant or Specialist.ITIL or TOGAF certification is a plus.________________________________________
Nice to Have :
Experience with cloud platforms (AWS, Azure, GCP).Exposure to Agile / Scrum methodologies.Previous experience in highly regulated industries (healthcare, finance, manufacturing).