Desktop Support Engineer

We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to users. The candidate will be responsible for diagnosing and resolving hardware and software issues, maintaining systems, and ensuring smooth day-to-day IT operations.

The Role

You will be responsible for :

• Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
• Developing and implementing security framework, policies, processes / procedures and guidelines.
• Maintaining security subject-matter expertise and keep abreast of best practices & trends.
• Managing vulnerability assessment.
• Oversight & resolution of security incidents.
• Designing, maintaining and supporting the network infrastructure.
• Monitoring system performance and ensuring reliability and availability.
• Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
• Providing Level 2 support and troubleshooting as and when required.

Ideal Profile

What's on Offer?