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International Voice - Customer Support

International Voice - Customer Support

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row.

Important Notes :

This is a walk-in interview only (no online option).

Please carry your updated resume and a valid ID proof

Here are the key details for your walk-in interview :

Dates : Monday to Friday

Time : 9 : 30 AM to 3 : 00 PM

Venue : Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka – 560087 Google Maps Link : Click here

About the Role :

Position : International Voice – Customer Support

Mode : Work from Office

Shift : Night Rotational Shift

Key Requirements & Responsibilities :

Minimum Education : 12th pass.

Key Skills : Excellent communication, adaptability, and basic computer skills.

  • Handle inquiries and resolve issues from international clients via phone, email, and chat.
  • Maintain professional and empathetic communication across different time zones and cultural contexts.
  • Provide accurate product, service & policy information.
  • Use CRM tools effectively.
  • Fluent English communication (Voice / Chat) is essential.

Skills Required

Excellent Communication, CRM Tools, Customer Support, Basic Computer Skills, Adaptability

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Customer Support • Bengaluru / Bangalore

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