Telecaller

Immediate Joiners Preferred

Experience Required : 1+ Year

Location : Kolkata

Type : Full-Time | Urgent Hiring

✨CyberTrunk is a leading national brand with a strong presence across India, offering innovative solutions in healthcare services. We are expanding our customer outreach and looking for energetic telecallers to join our dynamic communication team.

✳ NOTE : - Prior to Apply for this role make sure your experience is matching with our criteria.

⏬Key Responsibilities : -

➢ Make outbound calls to prospective customers and explain company products / services.

➢ Handle inbound inquiries and resolve customer queries promptly.

Maintain detailed records of calls, customer interactions, and feedback in CRM systems.

➢ Generate and qualify leads to support the sales and marketing teams.

Follow up on leads through phone calls, emails, or WhatsApp communication.

➢ Achieve daily / weekly / monthly call and conversion targets.

Provide accurate information and ensure customer satisfaction.

➢ Collaborate with the sales and support teams to improve overall customer experience.

Perks & Benefits :

➢ Competitive salary + attractive incentives.

➢ Training and skill development programs.

➢ Career growth opportunities within the national network.

➢ Supportive work environment and recognition-based rewards.