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Tele Caller
ConfidentialKolkata30+ days ago
Job descriptionExcellent verbal communication skills. Strong interpersonal and customer service skills. Ability to handle rejection and stay motivated. Proficient in basic computer skills and MS Office (Excel, Word). Good listening skills and attention to detail. Ability to work in a target-driven environment. Previous experience in telecalling, sales, or customer service is a plus.
Role & responsibilities :
- Make outbound calls to potential customers and clients to promote products.
- Handle inbound calls and address customer queries effectively.
- Maintain accurate and updated customer information in the database.
- Understand customer requirements and offer appropriate solutions.
- Follow up with leads, customers, and inquiries to convert them into sales or bookings.
- Meet or exceed monthly sales and call targets.
- Record and maintain call logs, including details of the conversations.
- Handle all customers queries.
- Collaborate with the sales and marketing team to develop effective sales strategies.
Preferred candidate profile :
Skills Required
Ms Office, Sales, Telecalling, Customer Service
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Tele Caller • Kolkata