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Java Product Support

ConfidentialPune

30+ days ago

Job description

Responsible for leading production support team in a 24

7 environment for mission-critical application

Responsible for ensuring SLA adherence, process compliance, and productivity improvement in support operations

Manage day-to-day production support activity and ensure SLAs are met 100% for all deliverables

Take active participation in driving various initiatives to improve

Manage the production support ac within the team and ensure successful execution of the

Hands-on enterprise-level J2EE based web application development and support

Hands-on experience in React JS, Spring / Spring Boot / Cloud technologies

Experience on Pivotal Cloud Foundry (PCF) environment

Experience in troubleshooting and debugging skills

Experience in support role with numerous B2B (business-to-business) functions such as production monitoring of data, error analysis, client correspondence (both electronic and phone), as well as deep dive investigation of issues stemming from failures

Ability to lead team

Experience in offshore production monitoring management model

Provide guidance, assistance, and mentoring support to team members

Maintain ownership of issues until resolution, drive other teams as needed, set customer expectations accordingly

Good presentation skills

Excellent communication skills

Experience in Kanban and ticket-based model

Technical Skills :

Minimum of 8+ years production support experience within Java Web / Enterprise projects
Experience with Spring / Spring Boot / Cloud technologies
Experience with Java EE, Maven
Strong experience in troubleshooting skills of JavaScript object model
Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
Experience with Spring and other Java frameworks / open-source libraries
Experience with Spring Security and SSO solutions
Experience with SOA and Web Services (REST / SOAP)
Experience with database applications such as Oracle, MySQL, and ORM tools
Experience providing sizing and scalability recommendations and solving connectivity and deployment issues

Skills Required

Java, Spring Boot, React Js, Pcf, Oracle, Rest Apis

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Java Product Support • Pune

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