Senior IT Support Specialist

Job Title : IT Executive / Senior IT Executive.

Location : HO (Chembur)

Reports To : IT Manager / Sr. IT Manager – HO

Job Summary : The IT Executive / Senior IT Executive will support all IT assets and users in corporate office and assists / supports for all business locations. He / She will be responsible in overseeing the day-to-day operations of the IT department, ensuring smooth functioning of all IT systems, and providing technical support to company operated outlets and internal clients. This role requires thorough understanding of standard IT infrastructure (Office and Outlet Setup), POS, CCTV, restaurant and banquet related software moderate knowledge, and problem-solving skills.

Key Responsibilities :

IT Operations Support :

• Assist in managing and maintaining IT infrastructure, includingPCs, Laptops, networks, firewall, email and other end-user devices.
• Ensure high availability and reliability of IT systems.

Technical Support :

POS Systems Management :

Project Assistance :

Vendor Coordination :

Documentation :

Team Support :

Qualifications and Skills :

and end-user devices. Experience with hospitality-specific software systems (e.G., POS).

Additional Information :