This job offer is not available in your country.
Transition Manager
ConfidentialGurgaon / Gurugram, India27 days ago
Job description. Manage a transition from initiation through deployment using principles of PMP / DMAIC and or Aon's implementation methodologies for work transfer from a market / function / centre to an agreed Service Delivery Centre (SDC) or Centre of Excellence (CoE) or Third Party . Ensure effective transition to ongoing operations team adhering to timelines, budget, scope and per the business case. . Responsible to establish and present technical and economic feasibility for Offshoring (Op Id, Sol Id) and making recommendations during strategic optimization initiatives. . Responsible for planning and delivery of all components of implementation work (including implementation planning, staffing, project planning, travel, knowledge transfer strategy and execution, hiring, training and knowledge transfer plans, SLA and metrics, quality plan, seating and technical infrastructure) to plan (financial and schedule) and must ensure strong integration across domains as well as with supporting teams. . Contribute to process mapping exercises and documentation support. . First escalation point for project team members who need assistance. Act as arbitrator for project team members. . Interfaces extensively with the client and onshore business unit project and leadership teams to facilitate overall integration and to build an effective partnership. . Build effective partnerships with business, operations, domain, program office, talent acquisition, talent development, human resources, technology, procurement, finance, real estate functional linkages. . Participates in the Account Team for the project along with the Account Executive, IT SDM, Business SDM, and the Program Manager . Works with the Program Manager and other members of the Account Team to provide progress updates to the client, the project team, Steering Committees, and other interested parties. . One transitions manager may have to manage up-to 3 Offshoring / Transition projects at a time. There will typically be one transitions manager per new client implementation. . Responsible for ensuring that all project documentation accurately reflects the status of changes and outstanding issues - maintains master Risk log. . Update Transitions MIS, databases with detail and status of projects for Clients, BU MIS, Steering Committees, and other interested parties. . Minimum qualification - graduation . An MBA would be beneficial but is not a deciding factor. . Formal project management qualification - PMP or Prince 2 certification - would be beneficial. . Six sigma knowledge and training. Green belt certification preferred. . Minimum 3-4 years of work experience in Transitions . 12+ years of BPO Industry experience in Operations & / or Transitions . 2+ years of experience of leveraging work through others. Prior experience of leading a team at Team Leader / Assistant manager preferred. . Virtual work experience . Prior experience of visiting and working at onshore client locations . Prior experience of dealing with Leadership- managing their expectations and delivering to challenging deadlines . Advanced skills in MS Office applications, specifically Word, Excel, and PowerPoint . Knowledge of e-mail / scheduling software applications . Proven experience in creating client ready business presentations. . Extremely strong English Communication Skills (written and verbal) . Ability to quickly build, manage and sustain relationships virtually and across international geographies. Very cross culturally competent. . Problem Solving skills and Decision-making ability. . Technical Project management skills - project planning, documentation and execution using PMP principles. . An extremely methodical and structured work approach . Strong data driven and logical orientation. . Ability to quickly build, manage and sustain relationships with senior management and clients. . Very strong ability to influence others without directly managing. . Ability to probe and gather clear business requirements from senior stakeholders. . Strong Analytical and Problem-Solving Skills . Highly developed conflict management skills . Ability to get work done from virtual team members and stakeholders without undue escalation. . Continuous improvement mindset
Title
Manager- Transition (Bengaluru)
Business Unit
ASC
Education
- Minimum qualification - graduation
- An MBA would be beneficial but is not a deciding factor.
- Formal project management qualification - PMP or Prince 2 certification - would be beneficial.
- Six sigma knowledge and training. Green belt certification preferred.
Aon plc (NYSE : AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global
resources and technical expertise. Aon has been named repeatedly as the world's best broker, best insurance intermediary, best reinsurance intermediary, best captives' manager, and best employee benefits consulting firm by multiple industry source
At Aon, we partner with our clients to help shape business decisions for the better.
We are not tied to a traditional way of doing things. That is why we can best prepare organizations to manage the challenges of the volatile world in which we now live. We give our clients the clarity and confidence to make better decisions that protect and grow their businesses.
Role Summary
Education, Certifications Required
Work Experience Required
Computer Skills
Competencies
29710
2556762
Skills Required
Pmp, Six Sigma
Create a job alert for this search
Manager Manager • Gurgaon / Gurugram, India
Related jobs
)
![Manager Technology Transformation (Operations) [T500-20643]](https://cdn-logos.talent.com/v1/logo/image?feedcode=disruptedcloud-in&company_name=Best%20Buy%20India)
- Promoted
Program Service Manager (Tour Leader Manager)
Grand Circle CorporationNew Delhi, Delhi, India Grand Circle, as the largest US Direct Marketer for Travel to Americans 50 plus, has mission to change people’s lives through exciting & adventurous travel opportunities that focus on learning & di...Show moreLast updated: 30+ days ago
- Promoted
Manager - Knowledge Transfer & Management
AdeccoDelhi, India Manager – Knowledge Transfer & Management.To lead and manage end-to-end knowledge transfer and functional process training for GBS managed functions in Bengaluru, ensuring upskilling and transition...Show moreLast updated: 8 days ago
- Promoted
Senior Manager Digital Transformation
GenpactDelhi, India Inviting applications for the role of.We are seeking a Lean and Quality professional to join our team.This role focuses on improving efficiency, reducing waste, and streamlining processes.The ideal...Show moreLast updated: 8 days ago
- Promoted
Transformation Manager
TalentvisorrDelhi, India A leading consulting firm is seeking dynamic professionals to join its Finance Operations / Transformation practice.The role involves supporting and delivering Finance Operations Transformation enga...Show moreLast updated: 2 days ago
- Promoted
Logistics and DTC Delivery Manager
Technogen India Pvt. Ltd.Delhi, India Technical Skills : - Proficiency with logistics and DTC technology platforms, such as WMS (e.Manhattan, Oracle WMS), TMS (e.
Oracle Transportation Management, Blue Yonder), OMS, or e-commerce platfor...Show moreLast updated: 8 days ago
- Promoted
Senior Manager - HRO Transformation
GenpactNoida, Uttar Pradesh, India Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 10 days ago
- Promoted
Manager – Energy Transition Practice
Idam Infrastructure Advisory Pvt. Ltd.Delhi, India, India Manager – Energy Transition Practice.Minimum Bachelor’s degree in engineering,.At par with industry standards.Undertaking studies related to power market & system assessment / feasibility, and be inv...Show moreLast updated: 30+ days ago
- Promoted
Senior Transition Manager
GenpactNoida, Uttar Pradesh, India Inviting application for the role of,.Manager / senior Manager) Location - Hyderabad / Delhi NCR.In this role, you will be dealing with Practice SME’s, Operations’ Leaders, Lean Digital Transformati...Show moreLast updated: 2 days ago
- Promoted
Delivery Manager
Grid DynamicsDelhi, India Experience : 12-15Yrs Location : Bangalore Notice period : immediate to 30days.The Technical Program Manager will oversee and coordinate complex technical projects combining full-stack software deve...Show moreLast updated: 8 days ago
- Promoted
Manager - Learning & Development
PharmaACEDelhi, IN PharmaACE is a growing Global Healthcare Consulting Firm, headquartered in Princeton, New Jersey.Our expert teams of Business Analysts, based across the US, Canada, Europe, and India provide Analyt...Show moreLast updated: 3 days ago
- Promoted
Transition Project Manager
WPPDelhi, India WPP is the creative transformation company.We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global networ...Show moreLast updated: 2 days ago
- Promoted
- New!
Delivery Lead Manager - Compensation & Benefits - Compensation Program Design
AccentureDelhi, India Compensation & Benefits - Compensation Program Design Designation : .Delivery Lead Manager Years of Experience : 13 to 18 years.
About Accenture Accenture is a global professional services company with...Show moreLast updated: less than 1 hour ago
- Promoted
Digital Transformation Manager
GenpactDelhi, India Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 8 days ago
- Promoted
Project Delivery Manager - SMART Building
DarDelhi, India Company Overview : Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, proje...Show moreLast updated: 8 days ago
- Promoted
Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership
ISG (Information Services Group)Ghaziabad, IN Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team.
You’ll enjoy all the autonomy you need to help ou...Show moreLast updated: 22 days ago
- Promoted
Lean Digital Transformation - OTC
GenpactNoida, Uttar Pradesh, India Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 30+ days ago
- Promoted
Business Transformation Manager
LTIMindtreeDelhi, India Business Transformation Lead – Supply Chain Management.In this role, you will be responsible for driving transformation initiatives across the Source-to-Deliver (S2D) value chain for enterprise cli...Show moreLast updated: 8 days ago
- Promoted
Platform Management Manager
TELUS DigitalDelhi, IN As a Platform Management Manager you provide leadership to multiple teams who maintain and support a wide range of software applications for Workforce Management.
You oversee and optimize these proc...Show moreLast updated: 1 day ago
- Promoted
Manager Digital Transformation
ConcentrixDelhi, India About Concentrix : Concentrix Corporation (NASDAQ : CNXC) a global technology and services leader that powers the world’s best brands, today and into the future.
We’re human-centered, tech-powered, in...Show moreLast updated: 2 days ago
- Promoted
Manager Technology Transformation (Operations) [T500-20643]
Best Buy IndiaDelhi, India Key Responsibilities : Leadership : Foster a collaborative culture that values transparency, feedback, and mutual respect.
This role will act as a subject matter expert of the India office.Provide rec...Show moreLast updated: 8 days ago