Cluster Sales Manager

Job Description – Cluster Sales Manager

Key Roles & Responsibilities

• Drive monthly and quarterly sales targets for your assigned cluster, covering vehicle sales, accessories, finance, insurance, and exchange program
• Track lead generation, walk-ins, test rides, and conversions at store level; coach Store Managers & Sales Associates on improving funnel efficiency
• Ensure superior customer journey from inquiry to delivery, including timely resolution of complaints.
• Conduct regular audits across stores for adherence to SOPs in product display, test ride management, hygiene, branding, and CRM usage
• Oversee last-mile logistics for smooth and timely deliveries
• Manage performance of Store Managers and Sales Associates within your cluster
• Provide on-ground training, motivation, and ensure adherence to sales KPI
• Conduct daily / weekly reviews to track progress and identify areas of improvement
• Track competitor activities, pricing, and customer offers at a local level
• Share insights with the Area Sales Manager to refine sales and marketing strategies
• Maintain regular reporting of sales, leads, inventory status, and operational gap

Qualifications & Skills

Compensation & Benefits

Skills Required

Coaching, Retail Operations