Product Owner & Claim Specialist

Role Overview :

We are seeking a dynamic and experienced (Senior) Claims Specialist and Product

Owner to join our team at Global Organization, India. This role is pivotal in bridging the

gap between strategic initiatives and operational execution the insurance market. You

will collaborate with a diverse team of Claims Specialists, Product Owners, Product

Managers, and Business Analysts from the BMP product area to drive innovation and

excellence in claims management and product development.

Key Responsibilities :

Product Ownership : Take full ownership of the Product Claims feature team, ensuring

alignment with strategic goals and market needs specific to the Indian insurance sector.

Ensuring that the development team has a clear and prioritized list of work items that

align with business objectives and deliver value to customers with quality epics and user

stories with clearly defined acceptance criteria’s.

Strategic Initiatives : Work under the guidance of senior colleagues to support the

development and execution of strategic initiatives tailored to the Indian insurance

landscape.

Product Vision and Advocacy : Build consensus for product vision both internally and

externally, acting as the ambassador for your BMP product area within the context of

the Indian market.

System Integration : Guide the team in implementing requirements that connect various

core systems like OPUS, BMP, and other third-party systems, ensuring seamless

integration and functionality.

Project Management : Communicate project objectives, plan timelines, and allocate

resources effectively to meet the unique demands of the insurance market.

Operational Excellence : Contribute to operational processes against agreed standards

and timelines, supporting continuous improvement through innovation and excellence in

claims management.

Backlog Management : Manage the backlog by planning work and overseeing

committed epics, ensuring they align with market needs and business objectives.

End-to-End Process Understanding : Understand requirements in the context of end-to-

end processes, ensuring they are tailored to the specific dynamics the insurance

market.

Collaborative Action : Support management colleagues when interdependencies

demand collaborative action and teamwork, fostering a culture of cooperation and

shared success.

What You’ll Bring to the Role :

Insurance Expertise : Strong knowledge of the Indian insurance market, including

regulatory environment, customer behavior, and industry trends.

Leadership Skills : Proven ability to lead cross-functional teams and drive consensus

among diverse stakeholders.

Analytical Skills : Strong analytical and problem-solving skills, with the ability to translate

complex requirements into actionable plans.

Communication Skills : Excellent communication skills, both written and verbal, with the

ability to articulate complex concepts to diverse audiences.

Project Management : Experience in managing projects, with a focus on timelines,

resource allocation, and strategic alignment.

Innovation and Improvement : A proactive approach to continuous improvement, with a

focus on innovation and excellence in claims management.