Operations Manager – Vehicle Logistics (India Remote | US-Facing)
Location : Remote from India (relocation-ready)
Working Hours : Full-time, aligned to U.S. Eastern Time (EST)
Type : Contract-to-Hire (with growth path)
Industry : Vehicle Logistics Brokerage | U.S. Client Base
About SaaS Logistic, LLC
SaaS Logistic, LLC is a rapidly expanding vehicle logistics brokerage based in Suwanee, Georgia, USA. We manage transportation across the U.S. for dealers, auctions, rental companies, fleet owners, and institutional clients. As we grow, we are hiring a Business Development & Operations Manager based in India to lead our offshore growth, team, and service delivery.
Role Overview
This is a high-impact leadership role requiring experience with U.S.-based logistics clients, hands-on operations management , and a proven ability to build and manage a high-performing team of 7 to 12 people . You must be both a strategic leader and a practical executor , ready to own results across business development, carrier coordination, customer retention, and revenue growth.
Responsibilities
- Build and manage a growing offshore operations and sales team (7–12 members)
- Drive new business acquisition from U.S.-based dealerships, fleets, auctions, and financial institutions
- Oversee and optimize order processing, carrier assignment, customer updates, AR / AP coordination, and CRM pipeline
- Ensure team accountability through KPIs, performance reviews, and mentoring
- Lead internal tech adoption, CRM usage, and workflow improvement
- Collaborate with U.S. leadership for seamless cross-border execution
- Present data-backed strategies, dashboards, and growth reports to executive leadership
- Personally handle top-priority clients or escalations as a hands-on servant leader
Must-Have Qualifications (do not apply if you do not meet 80% of the following criteria)
5–7+ years of experience in vehicle logistics, transport brokerage, or supply chain managementProven experience working with American clients in a logistics or brokerage settingLed and managed a team of 6 to 12 members, with clear examples of output improvement and people developmentHands-on operations leader with the ability to independently manage quoting, carrier coordination, order tracking, AR / AP updates, and CRM workflowsMust be able to demonstrate financial growth or performance metrics from past companies — including revenue contribution, cost savings, operational efficiency, or deal winsMBA from a nationally ranked Indian university OR 5–7 years of measurable turnaround / growth success in logistics or supply chain verticalsStrong technical proficiency — must be comfortable using CRM tools, dashboards, automation, and collaboration platformsExcellent English communication skills — both verbal and written, suitable for direct client handling in the U.S.Must be willing to relocate if needed and be able to work full-time in U.S. Eastern Time (EST)Must be ready to provide 3 verifiable professional referencesPreferred Skills
Expertise in freight brokerage, carrier networks, CRM systems (HubSpot, Zoho, etc.)High EQ and people management skillsAbility to think analytically and execute decisively under pressurePrior startup or scale-up experience in the logistics domainWhat We Offer
Competitive base pay + performance-based incentivesPotential for equity or profit-sharing in long-term contractsFull-time hire opportunity based on contract performanceDirect collaboration with U.S. leadership and daily impact on business outcomesDynamic, entrepreneurial culture with high ownership and growth velocityHow to Apply
Send the following to admin@saaslogistics.io
ResumeCover letter explaining your relevant experience and why you're the right fit3 professional referencesSubject line : BDM-Operations India – [Your Full Name]