Talent.com
Senior Analyst, Sales Operations
Senior Analyst, Sales OperationsTekwissen India • Bangalore, Karnataka, India
Senior Analyst, Sales Operations

Senior Analyst, Sales Operations

Tekwissen India • Bangalore, Karnataka, India
19 days ago
Job description

Overview :

TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations enabling them to transform their digital futures

Position : Senior Analyst Sales Operations

Location : Bangalore / Hyderabad

Duration : 12 Months

Job Type : Contract

Work Type : Onsite

Job Description :

  • The client provides technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire challenge and respect every one of our over 100000 employees.
  • We also provide them with unparalleled growth and development opportunities.
  • Discover this for yourself as an Analyst Sales Operations on our Sales Support team.
  • Sales Support plays a critical role in ensuring the smooth operation of sales platforms and customer-facing tools.
  • As an Analyst you will be responsible for incident management technical troubleshooting and coordination across teams to resolve issues impacting sales systems order management and customer care tools.
  • Youll also support the clients Premier Page platform helping internal users navigate and resolve technical challenges.
  • This role requires strong analytical skills a customer-first mindset and the ability to work cross-functionally to minimize service disruptions and enhance user experience.

Key Responsibilities

  • Provide first-level technical support and incident management for sales tools OMS and Premier Page platforms.
  • Troubleshoot and resolve issues or escalate to appropriate teams when necessary.
  • Collaborate with IT operations and support teams to ensure minimal disruption to business processes.
  • Educate users and offer proactive support for recurring or known issues.
  • Work flexible hours including evening or night shifts to support global operations.
  • Essential Requirements

  • High school diploma or equivalent; associate degree or technical coursework preferred.
  • 1 2 years of relevant experience in technical support or sales operations.
  • Verbal and written expertise in German x2 or French x1 or Japanese x2 or Chinese x2 or Portuguese x1 or Spanish x1 or Korean x1
  • Strong troubleshooting skills and familiarity with the clients tools related to customer care order processing and sales.
  • Excellent communication and coordination skills across teams and stakeholders.
  • Strong analytical and problem-solving abilities.
  • Desirable Requirements

  • Knowledge of the clients Premier ecosystem and sales processes.
  • Experience with order-to-cash (OTC) workflows.
  • Ability to multitask and thrive in a fast-paced environment.
  • Proficiency in Microsoft Office tools (Outlook Teams Excel Word OneNote).
  • Mandatory Skills

  • 1 3 years in international BPO
  • STS Order Management or OTC background
  • Verbal and written expertise in any one German x2 or French x1 or Japanese x2 or Chinese x2 or Portuguese x1 or Spanish x1 or Korean x1
  • Support experience in similar domains
  • Strong verbal and written communication
  • Multi-tasking stakeholder engagement and real-time problem-solving
  • Experience :

  • Total Exp 1-3 yrs
  • Rel Exp- 1-3 yrs
  • TekWissen Group is an equal opportunity employer supporting workforce diversity.

    Key Skills

    Sales Experience,Microsoft Access,Power BI,Pivot tables,Analysis Skills,Microsoft Powerpoint,Retail Link,Salesforce,Microsoft Excel,Sales Analysis,CRM Software,Data Analysis Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Analyst Operation Analyst • Bangalore, Karnataka, India

    Related jobs
    Sales Operations Analyst

    Sales Operations Analyst

    TheConfidential • Bangalore, IN
    The Sales Operations Analyst acts as a bridge between sales teams, business leaders, and support functions.Leveraging data analysis, systems expertise, and business acumen, the analyst drives opera...Show more
    Last updated: 3 days ago • Promoted
    Sales Operations Analyst

    Sales Operations Analyst

    Joveo • Bangalore Urban, Karnataka, India
    As the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world’s largest employers, staffing firms, R...Show more
    Last updated: 20 days ago • Promoted
    Senior Analyst - Survelliance

    Senior Analyst - Survelliance

    MUFG Global Service (MGS) • Bengaluru, India
    Japans premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busine...Show more
    Last updated: 30+ days ago • Promoted
    Senior Analyst - Oceania Kyc T500-19972

    Senior Analyst - Oceania Kyc T500-19972

    MUFG • Bengaluru, Republic Of India, IN
    Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Analyst

    Senior Business Analyst

    Livspace • Bengaluru, Karnataka, India
    As a Business Analyst, you will work closely with Product, Sales and Finance to improve operations health.Develop metrics and reports that can be used to drive data driven decisions.Define operatio...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business System Analyst

    Senior Business System Analyst

    Epsilon • Bengaluru, Karnataka, India
    Company Description Epsilon is the leader in outcome-based marketing.We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing co...Show more
    Last updated: 9 days ago • Promoted
    Senior Analyst - Insights

    Senior Analyst - Insights

    ofi • Bengaluru, Karnataka, India
    We operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. With a deep-rooted presence in the countries ...Show more
    Last updated: 13 days ago • Promoted
    Sales & Revenue operations Analyst

    Sales & Revenue operations Analyst

    IBS Software • Bengaluru, Karnataka, India
    IBS Software is a fast-growing global software company with 5,000 employees and a 27-year track record of innovation for the world’s leading travel brands. Certified as a Great Place to Work®, IBS S...Show more
    Last updated: 20 days ago • Promoted
    Retails Operations Analyst - 50818

    Retails Operations Analyst - 50818

    Turing • Bengaluru, IN
    Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Show more
    Last updated: 3 days ago • Promoted
    Sales & Revenue Operations Analyst

    Sales & Revenue Operations Analyst

    IBS Software • Bengaluru, Republic Of India, IN
    IBS Software is a fast-growing global software company with 5,000 employees and a 27-year track record of innovation for the world’s leading travel brands. Certified as a Great Place to Work®, IBS S...Show more
    Last updated: 20 days ago • Promoted
    Senior Analyst

    Senior Analyst

    Branch International • Bangalore, IN
    Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa.We use alternative data to reach millions of people that are largely excluded from the financial sector.Head...Show more
    Last updated: 20 days ago • Promoted
    Senior Analyst - Loans Operations [T500-20586]

    Senior Analyst - Loans Operations [T500-20586]

    MUFG • Bengaluru, Karnataka, India
    Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Analyst

    Senior Business Analyst

    EXL • hosur, tamil nadu, in
    Roles and Responsibilities for Sr Business Analyst - Accounting.Desired Accounting & Finance Knowledge.Strong understanding of debits / credits, trial balances, reconciliations, and journal entries.A...Show more
    Last updated: 3 days ago • Promoted
    Senior Analyst - Loans Operations T500-20586

    Senior Analyst - Loans Operations T500-20586

    MUFG • Bengaluru, Republic Of India, IN
    Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show more
    Last updated: 30+ days ago • Promoted
    Partner Success Operations Analyst - 50821

    Partner Success Operations Analyst - 50821

    Turing • hosur, tamil nadu, in
    We are seeking partner-focused and operations-savvy professionals with extensive hands-on experience in Seller / Vendor Management, Partner Onboarding, Marketplace Operations, or Supply Chain Managem...Show more
    Last updated: 11 days ago • Promoted
    LSEG Group - Operations Analyst - Sales Compensation

    LSEG Group - Operations Analyst - Sales Compensation

    REFINITIV INDIA SHARED SERVICES PRIVATE LIMITED • Bangalore, India
    The Sales Compensation team is responsible for the accurate and timely Incentive Compensation payments for Sales payees governed by the Global Compensation Plan (GCP). The Operations area under this...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Analyst ( Aladdin OMS Implementation )

    Senior Business Analyst ( Aladdin OMS Implementation )

    Genpact • Bengaluru, Karnataka, India
    Open for multiple Genpact Locations.We are looking for a Senior Business Analyst with Aladdin OMS Implementation experience and strong understanding of Aladdin data and the ADC.Has deep experience ...Show more
    Last updated: 2 days ago • Promoted
    Ethos Technologies - Senior Analyst - Consumer Revenue Operations

    Ethos Technologies - Senior Analyst - Consumer Revenue Operations

    ETHOS LIFE TECHNOLOGIES (INDIA) PRIVATE LIMITED • Bangalore, India
    About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families.Our approach blends industry expertise, technology, and t...Show more
    Last updated: 30+ days ago • Promoted