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Regional Director, City Operations

Regional Director, City Operations

KYZO (Khidki Homes)Hyderabad, Republic Of India, IN
3 days ago
Job description

About Kyzo

At Kyzo, we’re reimagining how construction materials are sourced and managed.

We’re going first principles building a tech-native construction marketplace from the ground up,

including our own Order Management System (OMS), website, and mobile app.

Our goal : Make sourcing construction materials fast, transparent, and just a click away. Kyzo is

your one-stop solution for fulfilling all construction material requirements, available seamlessly

via web and app.

Position Overview

The City Head will oversee the end-to-end business operations in Hyderabad — driving sales,

managing key relationships, and leading the city team toward consistent growth and

profitability. This role requires a strategic leader with hands-on execution ability, deep market

understanding, and strong commercial acumen.

Key Responsibilities

1. Leadership & Strategy

  • Lead the city’s P&L ownership — ensuring achievement of revenue, profitability, and

growth targets.

  • Build, mentor, and inspire a high-performing team across sales, operations, and support
  • functions.

  • Drive alignment between city operations and the company’s strategic goals.
  • Identify local market trends, opportunities, and competitive insights to shape future
  • strategy.

  • Represent Khidki Homes at industry forums, exhibitions, and networking events to
  • enhance brand visibility.

    2. Sales & Business Growth

  • Develop and execute a comprehensive sales plan to achieve monthly and annual targets.
  • Strengthen relationships with key dealers, channel partners, architects, and contractors.
  • Expand market reach through new client acquisition and channel development.
  • Negotiate commercial terms, ensure timely deal closures, and optimize sales conversion
  • ratios.

  • Collaborate with marketing to plan city-specific campaigns and activations that drive lead
  • generation.

  • Monitor sales performance metrics and provide regular insights to leadership.
  • 3. Operational Excellence & Execution

  • Oversee daily operations — ensuring on-time order fulfillment, customer satisfaction, and
  • process compliance.

  • Work closely with the finance, supply chain, and logistics teams to manage order cycles
  • and collections.

  • Implement effective inventory and demand planning practices to reduce delays and
  • wastage.

  • Review city-level dashboards and drive accountability through regular performance
  • reviews.

  • Ensure adherence to brand, quality, and service standards across all city operations.
  • Required Skills & Competencies

  • Leadership : Proven ability to lead cross-functional teams and deliver measurable
  • outcomes.

  • Sales Expertise : Strong background in B2B sales, channel management, or building
  • materials / interiors industry.

  • Analytical Thinking : Data-driven mindset with the ability to interpret metrics and guide
  • strategy.

  • Negotiation & Communication : Excellent interpersonal skills with a focus on relationship
  • building.

  • Operational Know-How : Understanding of supply chains, order fulfillment, and financial
  • coordination.

  • Proficiency in MS Office, CRM systems, and performance dashboards.
  • Qualifications

  • Graduate / Postgraduate in Business, Marketing, or related fields.
  • 4-6 years of experience, preferably in building materials, home interiors, or allied
  • industries.

  • Prior experience managing city or regional-level business operations is strongly preferred.
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    Regional Director • Hyderabad, Republic Of India, IN

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